b'WCRB 2018 ANNUAL REPORT REPORT OF THE PRESIDENT Dear Stakeholders: As you know, Wisconsins Commissioner of Insurance recently approved our 2019 rate filing. The overall workers compensation rate change is -8.84% and will go into effect October 1, 2019. The breakdown by industry group is as follows:Manufacturing-8.11% Contracting-11.21% Office & Clerical-8.75% Goods & Services-8.66% Miscellaneous-8.11% This decrease is preceded by three consecutive annual rate decreases (2018 - 6.03%, 2017 -8.46%, 2016 -3.19%). The consecutive rate decreases are not a Wisconsin-only phenomenon. 2016 marked the first year in which workers compensation rates began to decrease countrywide. In terms of bureau operations, we continue to aggressively identify the value of everything we do. With an eye on necessity, cycle time, first-time quality and overall quality, we will continue to serve and improve upon the support we provide to Wisconsin workers compensation stakeholders. I encourage readers to page through this report for new information contrasting Wisconsin results to country-wide results. Information-sharing and education will become more of a focus as resources resulting from operational improvements become available. Replacing waste with value continues and will always be our focus. Regards, Bernard L. Rosauer President Wisconsin Compensation Rating Bureau'